TeamViewer All-in-One allows users to establish connections as well as wait for incoming connections.TeamViewer offers a number of different remote access products: TeamViewer is free for non-commercial use and adds a layer of security by using automatic logouts when any session ends. Depending on the level of access, everything from administrative functions to single-file access can be managed from the dashboard. TeamViewer's remote access can be used for a wide variety of collaborative and supportive services, ranging from file sharing, online meetings, and recorded conferences, to troubleshooting a computer or network and granting or removing access from off-site devices. Two factor authentication: Password + cellular code Windows or Mac authentication domain controller. Commercial licenses start at $660/year.ġ024-bit RSA key exchange and 256-bit AES session encoding. Paid versions start at $249/year.įree for personal use. Company also creates other collaborative and data tools.įree trial only. TeamViewer creates remote access software that allows for desktop sharing, online meetings, web conferencing, and file transfer between computers. Also creates other tools for syncing or backing up data and for businesses to chat with clients. NOTE: If you have installed TeamViewer on a Mac you will also need to grant TeamViewer appropriate access so the IT Help Desk can see your screen to assist.Īfter installation, wait a moment as the software populates a Unique ID number and pass-number and then advise the IT Help Desk staff member of these.LogMeIn, Inc., provides software that enables remote connectivity and collaboration. Please click this link to download TeamViewer: TeamViewer will uninstall itself once the device is restarted. This includes but is not limited to group policies, administrator rights, software installations, and default file locations. The IT Help Desk will respect local settings and will not change system defaults. Explicit permission must be sought and obtained from the user before a remote connection is established and the user can terminate the connection at any time. TeamViewer provides remote access to any Windows/Mac laptop/desktop with a current internet connection. It allows them to see the local computer, which in turn improves resolution times and collection of information if needing to assign an issue to second level. The UniSA IT Help Desk uses TeamViewer remote access software to assist in providing support to customers. What software does the IT Help Desk use to access my desktop? Installation & initial access of Webex servicesįorwarding & Do Not Disturb & Single Number Shared Mailbox/Calendar & Distribution Lists Email, Shared Mailboxes & Distribution Lists
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